Terms of Service

Effective Date: November 25, 2025

Welcome to Kawaii Touchi (referred to as "we," "us," or "our").
By accessing or using this website (www.kawaiitouchi.jp, hereinafter referred to as the "Site"),
you agree to these Terms of Service.
If you do not agree, please refrain from using this Site.

1. Use of the Site

● You must be at least 13 years old to use this Site.
● You may not use this Site for any illegal or unauthorized purpose.
● Any interference with the security or functionality of this Site is prohibited.

2. Products and Descriptions

While we strive to provide accurate product information,

● Colors, sizes, and specifications may vary slightly due to manufacturing processes or display environments.
● Stock availability is not guaranteed and may change without notice.
● Product features may be updated or improved without prior notice.

3. Orders and Payments

By placing an order, you agree to the following:

● The information you provide is accurate and complete.
● You have legitimate authority to use the payment method you choose.
● Prices are subject to change without notice.

We reserve the right to refuse or cancel orders in the following cases:

● Suspected fraudulent activity.
● Out-of-stock items.
● Incorrect or incomplete information.

4. Pre-orders

Some products may be available for pre-order.
By placing a pre-order, you agree to the following:

● Delivery dates are estimates only.
● Delays in manufacturing or shipping may occur.
● Payment secures your product.
● Pre-orders can only be canceled before shipment.

5. Shipping

Products will be shipped to the address you specify.

● We are not responsible for shipping issues caused by incorrect addresses.
● Delivery times may vary by region.
● You are responsible for customs duties and import taxes (if applicable).

6. Returns and Exchanges

We only offer exchanges for defective products.

Applicable cases:

● Product arrived damaged.
● Product is not functioning correctly.

Conditions:

● Contact us within 7 days of product arrival.
● Provide photos or videos of the problem.
● Return the product according to our instructions.

Resolution:

● Generally, we will provide an exchange.
● Refunds will only be issued if an exchange is not possible.
(Please refer to our refund policy for details.)

7. Intellectual Property

All content on this Site (including characters, designs, logos, images, etc.) belongs to us and is protected by
copyright and trademark laws.
The following actions are prohibited without our written permission:

● Reproduction
● Republication
● Modification
● Distribution
● Secondary use

8. User Content

If you post reviews, photos, videos, etc.:

● You grant us a non-exclusive, royalty-free license to use your content for marketing purposes.
● You guarantee that you own the rights to the content you post.
● You agree that your content does not violate any laws or harm any third parties.

9. Prohibited Acts

The following acts are prohibited:

● Fraudulent activity
● Hacking or security breaches
● Transmission of viruses or other harmful code
● Impersonation
● Unauthorized use of product information
● Unauthorized scraping or data acquisition

10. Disclaimer

We are not responsible for the following:

● Misuse of products
● Delays or loss caused by shipping carriers
● Indirect or consequential damages
● Problems caused by customer negligence

Use of this Site is at your own risk.

11. Changes to Terms

We may update these Terms at any time.

Changes become effective upon posting on this page.
Your continued use of this Site constitutes your agreement to the revised terms.

12. Contact Us

For questions or support, please contact:

Email: support@kawaiitouchi.jp
Website: www.kawaiitouchi.jp